LEGAL
Subprocessors
Lawnise Malaysia Sdn. Bhd. uses the service providers in sections 1–4 to process data on its behalf to run the Lawnise Service. Sections 5 and 6 list other providers that receive data to provide their own service (sign-in and website analytics); our payment provider is listed in section 4 for completeness. "Location" is where we have configured the service to run; a provider may also process data elsewhere under its own terms with us.
1. Hosting and infrastructure
- Google Cloud — What it does for Lawnise: Hosts the Lawnise platform (application servers, background workers, cache and queues, secret storage, scheduling, logging) and stores captured public-AI answer files; Location: Singapore (asia-southeast1)
- Neon — What it does for Lawnise: Hosts the Lawnise database; Location: Singapore (AWS ap-southeast-1)
- Grafana Cloud — What it does for Lawnise: Application monitoring (performance traces and logs); Location: Singapore (ap-southeast-1)
- Vercel — What it does for Lawnise: Hosts the public website www.lawnise.com; Location:
- Sanity — What it does for Lawnise: Content management for the public website; Location:
2. AI models
Used to evaluate content you ask us to check, analyse answers, and generate suggested questions. For verification checks, your organisation's administrator decides whether content may be sent to these providers.
- OpenAI — What it does for Lawnise: Evaluates verification checks against your rules; analyses answers and findings; suggests questions; answers monitored questions through its API; Location: Global — the provider's data centres, including the United States
- Anthropic — What it does for Lawnise: Analyses answers and findings, extracts facts, suggests questions; answers monitored questions through its API; powers the website's free question-suggestion tool; Location: Global — the provider's data centres, including the United States
- Google (Gemini API) — What it does for Lawnise: Analyses answers and reputation; answers monitored questions through its API; Location: Global — the provider's data centres, including the United States
Our account settings with these AI model providers do not allow our content to be used to train their models, and optional storage of requests is switched off where the provider offers it. A provider may keep requests for a limited period under its terms, for example up to 30 days to detect abuse.
3. Capturing public AI answers
- Bright Data — What it does for Lawnise: Collects the answers public AI services (such as ChatGPT, Microsoft Copilot, Gemini, Google AI Overviews, Grok and Perplexity) give to the questions you monitor. It receives the question text and the country to ask from — not your account data.; Location:
- SerpAPI — What it does for Lawnise: Collects Google search and AI Overview results where configured; Location:
4. Email and payments
- Resend — What it does for Lawnise: Sends account, notification and report emails, and website contact and newsletter messages; Location:
- Stripe — What it does for Lawnise: Processes subscription payments; holds card details; Location:
4a. Business email
Google Workspace (Google) — our business email and documents, used for support, legal, billing and recruitment correspondence. Location: Google's global data centres.
5. Sign-in
If your organisation uses single sign-on, your identity provider (for example Google or Microsoft) authenticates you and sends Lawnise your identity details.
6. Website analytics
- Google Analytics 4 (via Google Tag Manager) — What it does for Lawnise: Website analytics; its cookies are stored only after you accept analytics, and Consent Mode can send cookieless signals before you choose. The events Lawnise configures do not include names or email addresses; Google receives the technical identifiers and signals its tags collect
- Ahrefs Web Analytics — What it does for Lawnise: Cookieless, aggregate website page-view analytics
7. Changes
We update this page when we add or replace a provider, and record the change below. Customers with a signed agreement are notified as that agreement provides. Lawnise's Assurance team updates this page before a new provider receives personal data.
8. Contact
Questions: legal@lawnise.com.
DOCUMENT HISTORY
Changelog
3 versions · last updated 2026-10-03Start with what fits.
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